Programs and Services for all.

Nex Gen Dynamics offers an affordable IT management price structure with various management service plans or service block options to suit your needs. Glance through our IT programs below or call one of our IT support team members today at 800.700.7187. We would be happy to walk through our options and find the best managed IT plan to meet your business needs.

Break Fix Options
Buying blocks of hours allow us to work continuously to quickly solve your issues—saving not just your sanity buy your budget as well. Why watch the clock? Make the clockwork for you. When issues arise, we’re not on-call, we’re on the job.

Managed Service Plans

Nex Gen Dynamics offers an affordable IT management price structure with various management service plans or service block options to suit your needs. We offer different programs that allow us to work continuously to quickly solve your issues—saving not just your sanity but your budget as well. When issues arise, we’re not on call, we’re on the job.

Nex Gen Dynamics has structured three great IT managed service plan options that vary slightly to meet your specific needs. Each plan is based on the number of servers and workstations.

Concrete

Any good IT service plan starts with a solid foundation. Concrete provides that foundation to protect your security and performance. The Concrete plan includes:

  • Access to customer portal
  • Antivirus/Anti-malware detection
  • Automated trouble ticket generation
  • Documentation of your IT environment
  • 24/7 remote support availability
  • Proactive, Remote Monitoring of servers and workstations
  • Monthly reports of our activity and your system performance
  • Guaranteed 2-hour response time
  • Two hours of monthly on-site/remote support
Body Guard

Protect your business assets with the BEST. The Body Guard plan includes Concrete support plus…

  • Proactive maintenance and testing of backups for servers
  • Security Patch Management for workstations and servers
  • Application updates to keep your system up to date
  • Proactive repairs and proactive system maintenance
  • Guaranteed 1-hour response time
  • Four hours of monthly on-site/remote support
Houston

Houston, We Have No Problems

Houston is our PREMIER service plan and includes Body Guard support plus…

  • 24/7/365 network and critical device monitoring
  • System optimization
  • Network and security auditing
  • Guaranteed 30-minute response time
  • Five hours of monthly on-site/remote support
Bugspray

Antivirus Protection

In a digital world filled with network threats, viruses and bugs that seek to harm your business on a daily basis, a fly swatter just won’t cut it. It’s time to get serious and surround your business environment in a thick fog of security.